Effective Date: 10.09.2025
Last Updated: 10.09.2025
1. Who We Are
Aggero Technologies Ltd. (“Aggero”, “we”, “us”, or “our”) provides a platform for analyzing video content performance across TikTok, Instagram, YouTube, and similar platforms. We are committed to protecting your privacy.
2. What Data We Collect
| Type of Data | Details | Purpose | Legal Basis |
| Identity Data | Name, email (via Stripe) | User account creation, feature access | Contract, Legitimate Interest |
| Payment Info (via Stripe) | Stripe collects card info, we receive email & name only | Access control, customer support | Contract |
| Uploaded Campaign Data | URLs, CSVs, hashtags, performance metrics | Provide analytics and insights | Contract |
| Technical Data | IP address, browser type, usage logs | Security, analytics, product improvement | Legitimate Interest |
| Communication Data | Messages and support requests | Responding to inquiries, troubleshooting | Legitimate Interest, Consent |
3. How We Use Your Data
We use your data to:
- Deliver our services and activate paid features
- Provide support and respond to inquiries
- Analyze performance to improve our platform
- Comply with legal obligations
We do not use your data for unsolicited marketing.
4. Sharing and Third Parties
We do not sell your data. We share limited information only with:
- Stripe – for secure payments
- Cloud providers – for hosting and data storage
- Analytics tools – for platform usage monitoring
- Legal authorities – when required by law
5. International Data Transfers
We operate globally. Where applicable, we use Standard Contractual Clauses (SCCs) and other safeguards to transfer data internationally in compliance with GDPR and similar laws.
6. Data Retention
| Data Type | Retention Period |
| Account data | As long as your account is active + 3 years |
| Uploaded files | Until deleted by user or support request |
| Payment data (via Stripe) | Per Stripe’s retention policies |
| Support communications | Up to 2 years after last contact |
7. Your Rights
If you’re in the EU, UK, or similar regions, you have rights to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Export data (portability)
To exercise your rights: privacy@aggero.io
8. Cookies
We use cookies for session security and analytics. You can disable cookies in your browser, though this may affect performance.
9. Data Security
We use encryption, access controls, and secure infrastructure to protect your data. While no system is 100% secure, we work hard to prevent breaches and unauthorized access.
10. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy occasionally. We’ll notify users of major updates by email or via the platform.
12. Contact Us
privacy@aggero.io
Aggero Ltd.
18 St. Cross Street, 4th Floor, London, United Kingdom, EC1N 8UN
